Terms & Conditions (AGB)

Legal Notice (Impressum)

Information pursuant to § 5 TMG (German Telemedia Act)

MDC - Mentonovo Development Center
Salah Abdeldayem
c/o Block Services
Stuttgarter Str. 106
70736 Fellbach
Germany

Contact

Phone: +49 15679 324251
Email: contact@salah-abdeldayem.com

VAT

No VAT is shown on invoices, in accordance with the German small business regulation (§ 19 (1) UStG, "Kleinunternehmerregelung").

Responsible for content pursuant to § 18 (2) MStV

Salah Abdeldayem (address as above)

EU dispute resolution

The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr/. Our email address is listed above.

We are not willing and not obliged to participate in dispute resolution proceedings before a consumer arbitration board.

Liability for content

As a service provider, we are responsible for our own content on these pages in accordance with general law (§ 7 (1) TMG). However, pursuant to §§ 8 to 10 TMG, we are not obliged to monitor transmitted or stored third-party information, or to investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information under general law remain unaffected. Liability in this regard is only possible from the point in time at which a specific infringement becomes known. On becoming aware of any such infringement, we will remove the relevant content immediately.

Liability for links

Our site contains links to external third-party websites (e.g. book retailers) over whose content we have no control. We therefore cannot accept any liability for this external content. The respective provider or operator of the linked pages is always responsible for their content. The linked pages were checked for possible legal violations at the time of linking; no unlawful content was identifiable at that time. Continuous monitoring of the content of linked pages is not reasonable without concrete evidence of an infringement. We will remove such links immediately if we become aware of any legal violations.

Copyright

The content and works created by the site operator on these pages are subject to German copyright law. Reproduction, editing, distribution, and any form of exploitation beyond the limits of copyright law require the written consent of the respective author or creator.

In case of any discrepancy, the German version of this notice is legally binding.

1. Controller

The controller responsible for data processing under the General Data Protection Regulation (GDPR) is:

MDC - Mentonovo Development Center
Salah Abdeldayem
c/o Block Services
Stuttgarter Str. 106
70736 Fellbach
Germany
Email: contact@salah-abdeldayem.com
Phone: +49 15679 324251

2. General information on data processing

We process personal data only to the extent necessary to provide a functioning website and our content and services, or where you have consented to further processing. The legal bases are, in particular, Art. 6(1)(a) GDPR (consent), (b) GDPR (performance of a contract or pre-contractual measures), and (f) GDPR (legitimate interest).

3. Hosting and server log files

This website is hosted by [insert hosting provider]. Each time the website is accessed, the hosting provider's servers automatically collect information in server log files transmitted by your browser, including: IP address, date and time of the request, content of the request, browser and operating system used, and the referring page. This data cannot be attributed to a specific individual and is used solely to ensure trouble-free operation and to improve our offering (Art. 6(1)(f) GDPR).

4. Cookies and consent management

As described in the cookie banner shown on your first visit, we distinguish between three categories of cookies:

Necessary: session, security, and language preference cookies, plus the cookie that stores your cookie choice itself. Strictly required to operate the site and set without separate consent (Art. 6(1)(f) GDPR, legitimate interest in technical operation).
Analytics: Google Analytics (GA4), see section 5. Activated only after your explicit consent (Art. 6(1)(a) GDPR).
Embedded content: YouTube and Vimeo videos, see section 6. Loaded only after your explicit consent (Art. 6(1)(a) GDPR).

You can change or withdraw your choice at any time via the "Cookie settings" link in this website's footer. Withdrawing consent already given is possible at any time, with effect for the future.

5. Analytics: Google Analytics (GA4)

Where you have given consent, we use Google Analytics 4, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). Google Analytics uses cookies that allow an analysis of your use of this website. The information generated by the cookie is generally transferred to and stored on a Google server, with your IP address typically shortened beforehand within EU/EEA member states. The IP address transmitted by your browser is not merged with other Google data. The legal basis is your consent (Art. 6(1)(a) GDPR); you can withdraw it at any time via the cookie settings. Further information on Google's terms of use and privacy practices is available at https://policies.google.com/privacy.

6. Embedded videos (YouTube, Vimeo)

On some pages we embed videos from YouTube (Google Ireland Limited) and Vimeo (Vimeo.com, Inc., 555 West 18th Street, New York, NY 10011, USA). YouTube videos are embedded in privacy-enhanced mode ("youtube-nocookie.com"), which, according to the provider, only stores cookies on your device once you start playing the video. As described in section 4, regardless of provider, the embedded player is only loaded once you have consented to the "Embedded content" category; until then, you will only see a placeholder in its place. Once loaded, a connection may be made to the provider's servers outside the EU, and personal data (including your IP address) may be processed. The legal basis is your consent (Art. 6(1)(a) GDPR).

7. Contact form

If you send us an inquiry via the contact form, the details you provide (name, email address, message) are stored for the purpose of processing your inquiry and in case of follow-up questions. We do not share this data without your consent. Processing is based on Art. 6(1)(b) GDPR where your inquiry relates to the performance of a contract or pre-contractual measures. In all other cases, processing is based on our legitimate interest in efficiently handling inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR), where requested.

8. Booking appointments

Our booking system lets you schedule a coaching or consultation appointment directly. In doing so, we collect your name, email address, the chosen time slot, your time zone, and any optional details you enter in the notes field. This data is used to manage your appointment and, where we use it, transmitted to Google Calendar (Google Ireland Limited) to sync the appointment. To manage or cancel your appointment, you receive an individual, non-guessable link through which you can view, cancel, or download your appointment as a calendar file (ICS). The legal basis is the performance or initiation of a contract (Art. 6(1)(b) GDPR).

9. Testimonials

If you submit an entry via the testimonial form, we process the data you provide (first name, last name, email address, optionally phone number, job title, country, your text, and an optional photo). Submitted entries are reviewed before publication and are only shown publicly on the website after approval. The legal basis is your consent, given by actively submitting the form (Art. 6(1)(a) GDPR). You can request deletion or amendment of an already published entry at any time via the contact details listed in the Imprint.

10. Sending emails

To send notifications (e.g. appointment confirmations or replies to your inquiry), we use an email service provider (depending on configuration, e.g. Postmark, Resend, or Amazon SES). The data processed (email address, message content) is used solely to send the relevant email. The legal basis is Art. 6(1)(b) or (f) GDPR.

11. Recipients and transfers to third countries

Some of the service providers listed above (in particular Google) also process data outside the European Union / European Economic Area, including in the United States. Where this is the case, we ensure an adequate level of data protection is in place, for example through EU Standard Contractual Clauses with the relevant provider.

12. Retention period

We retain personal data only for as long as necessary for the relevant purpose, or as required by statutory retention obligations. Server log files are generally deleted automatically after a short period. Your cookie consent is stored for a maximum of twelve months and requested again after that.

13. Your rights

Under the GDPR, you have the following rights in relation to us:

Right of access to your data stored with us (Art. 15 GDPR)
Right to rectification of inaccurate data (Art. 16 GDPR)
Right to erasure of your data (Art. 17 GDPR)
Right to restriction of processing (Art. 18 GDPR)
Right to data portability (Art. 20 GDPR)
Right to object to processing (Art. 21 GDPR)
Right to withdraw consent already given, with effect for the future (Art. 7(3) GDPR)

To exercise these rights, an informal message to the contact details listed in the Imprint is sufficient. You also have the right to lodge a complaint with a data protection supervisory authority, such as the Landesbeauftragte für den Datenschutz und die Informationsfreiheit Baden-Württemberg.

14. SSL/TLS encryption

For security reasons, this website uses SSL/TLS encryption. You can recognize an encrypted connection by the "https://" prefix in your browser's address bar.

15. Changes to this privacy policy

We reserve the right to amend this privacy policy to keep it in line with changes in law or in our services and data processing. The current version is always available on this page.

In case of any discrepancy, the German version of this policy is legally binding.

1. Scope

These Terms and Conditions govern the use of this website and all coaching, consulting, and speaking services booked through it, provided by Salah Abdeldayem ("Provider"; contact details in the Imprint). Any conflicting terms proposed by the client are not recognized unless the Provider expressly agrees to them in writing.

2. Services

The Provider offers services in individual coaching, executive coaching, decision coaching, speaking engagements, and workshops. Coaching is not a medical treatment or psychotherapy and does not replace medical or psychological treatment. The exact scope and structure of any engagement is agreed individually between the parties, typically following an initial conversation.

3. Booking and formation of contract

This website's booking system lets you request a non-binding appointment for an introductory or consultation call. A contract for a specific coaching, consulting, or speaking service is only formed through a separate, explicit agreement between the parties — for example, following such a call — not merely by booking a time slot through the website.

4. Rescheduling and cancellation

Booked appointments can be viewed and cancelled via the individual management link included in the confirmation email. Rescheduling or cancelling an appointment is subject to the cancellation policy communicated at the time of booking. If a client fails to attend a scheduled appointment without prior cancellation ("no-show"), the Provider reserves the right to take this into account for future scheduling.

5. Fees and payment

No online payment takes place through this website. Fees for coaching, consulting, or speaking services are agreed individually and invoiced separately. The Provider qualifies as a small business under § 19 (1) of the German VAT Act (UStG); accordingly, no VAT is shown on invoices.

6. Books and external offerings

Books published on this website are not sold directly through this website but are offered via links to external retailers (e.g. online bookstores). Purchases are governed exclusively by the relevant external retailer's own terms. The Provider has no influence over, and accepts no liability for, those terms or for pricing and availability on the external retailer's site.

7. Use of the website

The content of this website (text, images, graphics) may not be reproduced, distributed, or made publicly available without the Provider's prior written consent, except where mandatory statutory provisions state otherwise. Forms on this website (contact, booking, testimonials) may only be used with truthful information about yourself and must not be used abusively.

8. Confidentiality

Information exchanged within a coaching or consulting relationship is treated as confidential by both parties, unless otherwise agreed or a statutory disclosure obligation applies.

9. Liability

The Provider is liable without limitation for intent and gross negligence, and under the German Product Liability Act. For ordinary negligence, the Provider is only liable for breach of a material contractual obligation (one whose fulfilment is essential to the proper performance of the contract and on whose observance the client may regularly rely); in that case, liability is limited to the foreseeable damage typical for this type of contract. Liability for damage arising from injury to life, body, or health remains unaffected.

10. Right of withdrawal for consumers

Where the client is a consumer within the meaning of § 13 of the German Civil Code (BGB) and a contract is concluded at a distance (e.g. by email or phone following an appointment request made through this website), the client generally has a statutory right of withdrawal. Further details, including a withdrawal notice, will be provided to the client separately before or at the time the contract is concluded.

11. Dispute resolution

The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr/. The Provider is not obliged and not willing to participate in dispute resolution proceedings before a consumer arbitration board.

12. Governing law and jurisdiction

These Terms are governed by the law of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). Where the client is a merchant, a legal entity under public law, or a special fund under public law, [insert place of jurisdiction, e.g. the Provider's place of business] shall be the place of jurisdiction for all disputes arising from or in connection with this contractual relationship. Mandatory statutory consumer protection provisions remain unaffected.

13. Final provisions

Should individual provisions of these Terms be or become invalid, the validity of the remaining provisions is unaffected. The invalid provision shall be replaced, where applicable, by the corresponding statutory rule.

In case of any discrepancy, the German version of these Terms is legally binding.